New Zealand’s five major banks all offer residential mortgages — but they differ in pricing, product features, lending policies, and the customer experience they provide. This guide compares the major lenders to help you understand where to start.
Important: The “best” lender is highly individual. Your income structure, deposit size, property type, and existing banking relationships all influence which bank is most likely to approve your application at the best rate. A mortgage broker can tell you which lender suits your specific situation.
The Five Major Banks
ANZ
Market position: New Zealand’s largest bank by mortgage book.
Strengths:
- Widest branch and ATM network in NZ
- Strong self-employed and complex income assessment (relative to peers)
- Comprehensive online banking and mortgage management tools
- Wide product range including flexible split structures
Weaknesses:
- Not always the lowest rate — its market position means it doesn’t need to aggressively price for new customers
- Higher minimum loan amounts for some products
Best for: Borrowers who value a large network and comprehensive banking relationship; complex income situations.
ASB
Market position: Strong second-place in the NZ retail mortgage market.
Strengths:
- Consistently competitive fixed rates — particularly 1–2 year fixed
- Good digital experience (app and online banking rated highly)
- ASB Orbit (revolving credit) is one of the better offset products in the market
- Generally good service in the first home buyer market
Weaknesses:
- Can be less flexible on unusual property types
- Not the first choice for self-employed with very complex structures
Best for: First home buyers; digital-first borrowers; those who want a competitive rate with solid technology.
BNZ
Market position: Strong retail banking presence, historically competitive for mortgages.
Strengths:
- TotalMoney (revolving credit) is well-regarded among investors and disciplined borrowers
- Competitive rates particularly in the 2-year fixed space
- Good support for property investors historically
Weaknesses:
- Branch network smaller than ANZ
- Cashback offers can be more variable
Best for: Investors using revolving credit structures; borrowers who value rate competition.
Westpac
Market position: Strong corporate presence, competitive in retail mortgages.
Strengths:
- Choices Everyday (revolving credit) is a solid offset product
- Can be competitive on rate — particularly aggressive with cashback to attract refinancers
- Good service for straightforward applications
Weaknesses:
- Can be more conservative on complex income (contractors, self-employed)
- Varying performance in the first home buyer space
Best for: Standard PAYE borrowers looking for competitive rates; those interested in cashback deals.
Kiwibank
Market position: NZ-owned bank (owned by NZ Post, ACC, and the NZ Superannuation Fund). Smaller than the Australian-owned four, but significant market share.
Strengths:
- NZ ownership is a point of difference for some borrowers
- Competitive rates — often matches or beats the big four
- Good service reputation for first home buyers
- Offset Home Loan (revolving credit) is well-regarded
Weaknesses:
- Smaller branch network (more online-focused)
- Can be slower on turnaround times due to smaller team
- Not always as flexible on complex applications (limited resource compared to the big four)
Best for: First home buyers; borrowers who prefer NZ ownership; those comfortable banking primarily online.
Non-Bank Lenders
Beyond the five major banks, several non-bank lenders operate in NZ:
| Lender | Type | Best for |
|---|---|---|
| Avanti Finance | Non-bank | Lower credit scores, non-standard situations |
| Resimac | Non-bank | Self-employed, complex income |
| Pepper Money | Non-bank | Post-credit-event borrowers |
| Liberty Financial | Non-bank | Non-standard income or property |
Non-bank lenders typically charge higher rates (0.5%–2.0% above banks) and higher fees, but have more flexible credit policies and assessment criteria. They’re most useful when mainstream banks decline — as a bridge to get into a home, build equity, and then refinance to a mainstream bank.
See Declined for a Mortgage? What to Do for guidance on non-bank routes.
How to Choose a Lender
1. Use a mortgage broker
A broker has real-time knowledge of each bank’s current rates, credit appetite, and turnaround times. For most borrowers — especially those with any complexity — a broker is the most efficient way to identify the best lender. See Mortgage Broker vs Bank NZ.
2. Compare rates directly
Current carded rates are published on each bank’s website. But carded rates are rarely the rates you’ll pay — negotiate or use a broker to access better pricing.
3. Consider your full relationship
If you have your everyday banking, savings, insurance, and KiwiSaver with one bank, they may offer preferential treatment. Some banks (particularly for high-net-worth clients) offer relationship-based pricing that beats standard rates.
4. Consider service and process, not just rate
A 0.05% lower rate saves $300/year on $600,000 — but a bank that processes quickly, communicates well, and doesn’t lose your documents saves stress that’s hard to quantify. First home buyers often value service highly alongside rate.
Further Reading
- Mortgage Broker vs Bank NZ — should you use a broker?
- Using a Mortgage Broker NZ — how to work with a broker
- How to Get a Better Mortgage Rate — negotiating your rate
- Current NZ Mortgage Rates — today’s rate comparison
- Mortgage Pre-Approval NZ — getting pre-approved
- Mortgage Hub — all NZ mortgage guides